Employment

Summer 2019 - Present ProntoForms | Senior Technical Account Manager (Implementation Specialist)

Architect and deliver cost-effective, efficient, enterprise-grade, cloud solutions to achieve business objectives, requirements and deadlines within their digital transformation projects. Lots and lots of python to automate, save time, and ensure consistency.

2005 - Spring 2019 | Amdocs | Senior Deployment Engineer (Professional Services Consultant)

Lead deployment engineer / product expert for telecom on-premise 350+ UNIX server infrastructure providing RADIUS authentication/authorization/accounting/policy service to 110+ million Verizon Wireless 3G mobile devices.

Maintained site reliability of multi-tier architecture, highly-available, scalable, distributed, fault-tolerant infrastructure encompassed multiple applications/services, messaging queues, API gateways, Oracle Relational Databases, in-memory databases, load-balancers, failover algorithms, TCP/IP/UDP protocols, UNIX administration, etc.

Career Role Traits

• Enterprise Customer-Facing - technical and non-technical audiences
• Mission Critical Deployments
• Implementation and Integration
• Troubleshooting
• Programming
• Computer Science